Foreign banks launch collections services

Several large foreign banks in China, including HSBC and Citi, announced the launching of their own comprehensive collections services operating across all major digital channels on Monday.

The move aims to help multinational and domestic companies tap into a market where almost half a billion consumers use mobile phones to pay for goods and services, said HSBC Bank (China) Company Limited.

This new solution allows retailers in China to collect payments from customers who are using a variety of popular e-wallets, such as Alipay, WeChat Pay, Apple Pay and UnionPay. The service can be applied at multiple points of sale, including e-commerce websites, social media channels and in-store transactions. It is also integrated with the existing China UnionPay card network and internet banking interface, according to HSBC.

China is the world’s leading mobile payment market. In 2016, the value of mobile payments rose 46 percent from a year earlier to 157.55 trillion yuan ($23.8 trillion), according to the country's central bank.

Research firm eMarketer estimated nearly 80 percent of Chinese smartphone users will be tapping, scanning and swiping to make payments throughout the country by 2021, compared to 31 percent of users in the US and 23 percent in Germany.

Kee Joo-wong, head of global liquidity and cash management for Asia Pacific at HSBC, said: "In China, mobile payments are increasingly essential to daily life, and have become a catalyst for businesses to engage in multi-channel retail activities. Given this backdrop, companies - in particular consumer-facing multinationals - recognize the payment preferences of their customers and are now giving them the flexibility to choose how, where and when to pay."

Attaching great importance to mobile payments and e-commerce, Citibank (China) Co Ltd also launched an integrated collections solution for e-commerce companies Monday.

Collaborating with leading payment service providers and China UnionPay Merchant Services Co Ltd, Citibank's solution enables ecommerce companies to efficiently consolidate their e-wallet transactions, covering both online and offline transactions.

Morgan Mckenney, Citi’s head of Asia Pacific core cash management, said: "Citi's goal is to thrive in the e-commerce business today and become the world's leading e-commerce enterprise partner bank dedicated to creating an extraordinary banking experience and enabling our clients' sales growth."

In the first half of 2017, China's online retail transaction volume increased by 35 percent year-on-year to 3.1 trillion yuan, and its population of online shoppers reached 516 million, according to data released by the China E-commerce Research Center.