Tourism giant focuses more on customers' needs
By Yang Feiyue | China Daily | Updated: 2017-05-01 08:19
More travel packages exclusively targeting mothers with children and senior-aged travelers are expected to hit the market soon.
The Jiangsu-based online travel agency Tongcheng Network Technology will put together such products as part of its strategy to focus more on consumer needs and develop products targeting specific age groups.
The whole travel industry is likely to pay more attention to customer types, instead of their numbers, in the future year, says Tongcheng's founder and CEO Wu Zhixiang. He spoke at a CEO summit focusing on the new economy in Beijing on April 15.
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