英語書信語言很講究，把握不好就會失去求職和晉升的機會。《英語小測驗》幫你識別信函和電子郵件中出現的正式與非正式用語。

1. Which of the following is NOT a formal way to begin an email?

a) Dear Sir/Madam,

b) Hiya Phil,

c) For the attention of the Head of Faculty,

d) Dear Mr Jones,

2. Which of the following is a formal first sentence for a job application covering letter?

a) I reckon I would make a pretty good Digital Marketing Intern.

b) Why not pick me as your Digital Marketing Intern?

c) How about giving me the job of Digital Marketing Intern?

d) I wish to be considered for the position of Digital Marketing Intern.

3. Which of the following is NOT suitable for expressing your abilities in a job application covering letter?

a) I have three years’ experience of working in a digital environment. 

b) I have been working in a digital environment since 2013.

c) I’ve got tons of experience in digital environments. 

d) I consider myself an experienced digital professional.

4. Which of the following is NOT an acceptable way to express your enthusiasm for your work in an email?

a) I am passionate about delivering customer service.

b) I AM ABSOLUTELY CRAZY ABOUT CUSTOMER SERVICE!!!

c) I am committed to delivering outstanding customer service.

d) I am a deeply driven customer service professional.

5. Which of these ways of asking someone to get in touch with you is too informal for a professional email?

a) Please do not hesitate to get in touch.

b) I can be reached by email or phone.

c) Give us a shout, mate.

d) Do get in touch with me at your earliest convenience.

6. Which of these is an informal way to sign off on a work email?

a) Cheers

b) Best regards

c) Best wishes

d) All the best

答案

1) b, 2) d, 3) c, 4) b, 5) c, 6) a.