Tama, a nine-year-old cat, works as a stationmaster of Kishi Station on the KIshigawa Line

In times of need, Japanese say they can even ask the cat for help. In this town in western Japan, people look to Tama, a nine-year-old cat working as master of an unmanned train station.

The tortoiseshell coloured creature, born and raised at Kishi Station on the provincial Kishigawa Line, wears a formal uniform cap of Wakayama Electric Railway and calmly watches passing passengers who greet her.

There are 10 train stations on the 14.3-kilometre line.

"Tama is the only stationmaster as we have to reduce personnel costs. You say you could ask for the cat's help, but she is actually bringing luck to us," Wakayama Electric spokeswoman Keiko Yamaki said.

The company feeds her in lieu of salary.

Tama was born from a stray cat brought to the station by a cleaner and kept by Toshiko Koyama, a local who runs a grocery store next door.

The station went unmanned in April 2006 as the line was losing money. But Tama stuck around.

She rose to national stardom in January 2007 as the railway company formally appointed her as "stationmaster".

Her appointment had an immediately positive effect, boosting the number of passengers using the line in January by 17 percent from a year earlier.

Happy with her successful job as stationmaster, the company promoted Tama to "super-stationmaster" in January this year, making her "the only female in a managerial position" in the company's 36-strong workforce.

"She now holds the fifth highest position in the company," Yamaki joked.

In reward for the promotion, Tama got a new "office".

The stationmaster's office, a renovated former ticket booth at the station, opened in April.

The office guarantees her some privacy.

"She declines to relieve herself when passengers are looking. We set the toilet where passengers can't see," Yamaki said.

"She works nine to five and takes Sundays off," Yamaki said.